Gardberg & Kemmerly, P.C. Attorneys at Law

September 2020 Archives

VA Using Technology to Speed Mail Processing Times

The Veterans Benefits Administration ("VBA") has long been known for inefficiency and delay in their processing of claims, appeals, and correspondence from Veterans. VBA currently processes mail manually when it is submitted to VA for association with claims and appeals files. However, now VBA is beginning to use Artificial Intelligence to sort mail more quickly and have it associated with claims more efficiently.

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